Terms & Conditions

Welcome to Trumen&Threads. By accessing or placing an order on our website (trumenandthreads.in), you agree to the terms and conditions below.

  1. General
    Trumen&Threads is an online clothing store operating from Chennai, India. By using our website, you confirm that you are at least 18 years old or using the site under parental guidance.
  2. Products & Pricing
    All prices are listed in INR. Prices and availability may change without notice. We try our best to provide accurate descriptions, but slight variations in color may occur due to screen differences.
  3. Orders
    When you place an order, you will receive an order confirmation email. This email does NOT guarantee acceptance of the order. We reserve the right to cancel or refuse any order.
  4. Payments
    We use Razorpay as our secure payment gateway. All transactions are encrypted and processed safely. We never store any card or UPI information.
  5. Shipping
    Orders are processed within 1–3 business days. Delivery time depends on your location. Delays caused by courier companies or external factors are not our responsibility.
  6. Returns & Refunds
    Please refer to our “Refund & Returns Policy” for detailed information on returns, exchanges, and refunds.
  7. Cancellation Policy
    Orders can be cancelled only before dispatch. Once shipped, cancellations will not be accepted.
  8. Intellectual Property
    All designs, images, and content on this website belong to Trumen&Threads. Reproduction without permission is prohibited.
  9. Limitation of Liability
    Trumen&Threads is not responsible for any indirect, incidental, or consequential damages arising from the use of our site.
  10. Contact
    For support, email us at [email protected]

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